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Stenograph is currently experiencing email service disruptions due to a widespread Microsoft outage affecting businesses nationwide. As a result, we are temporarily unable to send or receive customer emails. For immediate assistance, please contact our teams by phone at 800-323-4247. We apologize for the inconvenience and appreciate your patience as Microsoft works to resolve the issue.

Stenograph will be performing routine server maintenance from 10AM – 6PM CT on Sunday, November 15, 2026. During that time, the www.stenograph.com website will be down, which means online purchasing of all our products and services will be unavailable. CATalyst and MAXScribe installation downloads, driver downloads, and e-Key authentication may also be temporarily unavailable.

Use of Phoenix ASR will be unaffected during the server maintenance. MAXScribe Auto Transcript and Streaming will be available. CATalyst Check It will also be available. We apologize for the inconvenience and appreciate your patience.

CATalyst Writer Driver Update Available: If you are using CATalyst Version 22, please use Check for Updates. CATalyst Version 22.14 and the updated writer drivers will be installed. If you are using CATalyst Version 21 or below, please download and follow our Workaround Guide.Click Here to Download the Workaround Guide.