Questions? Call us at (800) 323-4247 or (630) 532-5100.

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Stenograph, including Technical Support, will be closed Wednesday, June 19, in honor of Juneteenth. All orders placed after 9 a.m. CT on Tuesday, June 18, will be processed on Thursday, June 20.

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Service Team Guarantee

With Extra, a one-time service, your writer will feel and sound like new again! With the help of Stenograph’s expert technicians, your writer will be thoroughly examined, readjusted and cleaned for optimal performance.

Stenograph recommends having the Extra for writers service performed every 24–30 months.

Extra Includes:

  • Replacement of worn parts including camshaft and universal bar padding
  • Lubrication
  • Recalibration
  • Chemical wash to remove debris
  • Readjustment of mechanical and electrical components to factory specs
  • Optional Loaner*
  • Expert service from the same team that built the writer

    (Internal battery replacement included with Endurance every 2 years)


  • Luminex, Luminex II, and Luminex CSE - With existing Endurance Plan $349
  • Luminex, Luminex II, and Luminex CSE - Without Endurance Plan $469
  • Add Loaner $112* (Available in the United States only)

 To purchase an Extra one-time service, please call Support at (800) 323-4247 or +1 (630) 532-5100.

*If the writer has an Endurance Plan with a loaner, the loaner will be provided. For those without a loaner plan, a loaner may be rented (in the United States only) for $112 while Extra service is performed. The cost of shipping the loaner, both ways, is included in the $112 cost. 

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Contact one of our support reps for a quote on an Extra one-time service that's right for you.

(800) 323-4247 or 
+1 (630) 532-5100

If you are currently on Endurance and need to renew your plan, log into your account here.

If you are not on a plan and would like get back on one, please call the number above, or send us an