Edge for CATalyst
Edge is an annual plan for CATalyst that gives you an upper hand to work more efficiently with a range of value-added products and top-notch support.
Edge is an annual plan that gives you access to Technical Support, CATalyst updates, Cloud Backup, and RealTeam™. One year of Edge is included with a new purchase of CATalyst Pro, CATalyst Edit, or CATalyst BCS software.
With Edge you get the following:
- RealTeam™ -Simultaneous editing and collaboration during and after realtime proceedings.
- Technical Support - Automatic placement at the top of the queue when you call to speak to our highly trained, U.S. based support staff for assistance with technical issues.
- CATalyst Updates - Receive free upgrades to your software with new feature releases.
- CATalyst Academy - Access to over 150 training videos and over 200 articles on "How to" with CATalyst.
Edge customers, click here to register for your free membership to CATalyst Academy.
Looking for more information on CATalyst Academy? See our FAQs and Access Instructions.
EDGE PLANS
One year of Edge is included with a new purchase of CATalyst Pro, CATalyst Edit, or CATalyst BCS software.
Call Sales at 800-323-4247 to get Edge today and ask about our convenient low payments!Business Hour Support is available at 800-323-4247, Monday—Friday, 7AM—8PM CT.
If you are currently enrolled in Edge, your plan will automatically renew. To confirm, please call Sales at 800-323-4247, Monday through Friday, 8 a.m.—5 p.m. CT. You can review your current plans in your account here.
If you are not on a plan and would like to get back on one, please call (800) 323-4247. Total cost will include the Edge Plan Price, plus $125 for every version of CATalyst you are behind. To cancel your plan please contact our Customer Service Team 30 days prior to your renewal date.
If you are not covered by Edge, support is also available on a per issue basis. See the charges below:
After Hours call with an Edge for CATalyst Business Hours Plan: $113
Business Hours call without an Edge for CATalyst plan: $206
After Hours call without an Edge for CATalyst plan: $309
Users must be on a current version of Case CATalyst.
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