Stenograph is currently experiencing email service disruptions due to a widespread Microsoft outage affecting businesses nationwide. As a result, we are temporarily unable to send or receive customer emails. For immediate assistance, please contact our teams by phone at 800-323-4247. We apologize for the inconvenience and appreciate your patience as Microsoft works to resolve the issue.


Stenograph will be performing routine server maintenance from 10AM – 6PM CT on Sunday, November 15, 2026. During that time, the www.stenograph.com website will be down, which means online purchasing of all our products and services will be unavailable. CATalyst and MAXScribe installation downloads, driver downloads, and e-Key authentication may also be temporarily unavailable.

Use of Phoenix ASR will be unaffected during the server maintenance. MAXScribe Auto Transcript and Streaming will be available. CATalyst Check It will also be available. We apologize for the inconvenience and appreciate your patience.
CATalyst Writer Driver Update Available: If you are using CATalyst Version 22, please use Check for Updates. CATalyst Version 22.14 and the updated writer drivers will be installed. If you are using CATalyst Version 21 or below, please download and follow our Workaround Guide.Click Here to Download the Workaround Guide.
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Downloads


Writing Machine Software Updates 

To access a new version of software for your writer, select your writer family. Follow the instructions indicated to download the software to your computer and subsequently to your writer. To ensure access to the most current version of software for your writer it must be covered by a warranty or annual Protection Plan.

Case CATalyst Software Integer Updates

Integer updates, such as Case CATalyst® 21, are typically published every year or so, and are available to licensed users who have active warranty or Support Agreements. Case CATalyst 21 is offered as a download. If you are a licensed user with an e-Key™ license entitled to Version 21, you can download the Case CATalyst installation file. Click here to download the latest version.

Case CATalyst Software Decimal Updates

Our commitment to quality in between the integer updates is evident as we release decimal updates, such as 21.01, 21.02. CATalyst users are eligible for updates to their particular integer version of Case CATalyst at no charge whether there is an active Support Agreement at the time or not.

If you have Internet access on your Case CATalyst computer:

  • Open Case CATalyst  (v12.53 or later)
  • Click Help > Check for Updates.
  • With any version of Case CATalyst, run the Case CATalyst Updater from your Windows Start button.

If you do not have Internet access on your Case CATalyst computer:

  • Read Case CATalyst Help "Updating Computers without Internet Access.

To Download a File:

Right-click on the link and select the Save Target as or Save Link as option and save the file to your Desktop to hard drive and run to install program.

MAXScribe Software Update  
If you are a licensed user with an e-Key™ license entitled to MAXScribe, you can download the MAXScribe installation file.

Need a Protection Plan?


Call Stenograph today at 800-323-4247 or email sales@stenograph.com
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