CATalyst Driver Workaround Available: If you are experiencing USB connectivity issues between your writer and CAT software, please download and follow our temporary workaround guide while we await Microsoft's approval of our updated drivers. Click Here to Download the Workaround Guide.
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Customer Care Team


AVAILABLE: M-F (excluding holidays), 8:00 am-4:30 pm Central time  at  (800) 323-4247 or  +1 (630) 532-5100 or send us an e-mail.

Administrative Support for you, our valued customer!

Our  knowledgable staff is ready to help you with these and other questions:

  • Shipment status or finding your Federal Express tracking number

  • Change of address, email or telephone number

  • Obtaining a copy of a paid invoice

  • Locating a Return Authorization (RA) number

  • Discovering whom to speak to about a particular issue or question


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Megan McCrory
Customer Care Manager

W: (800) 323-4247
E: mmccrory@stenograph.com

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Melissa Kivi
Customer Care Team Leader

W: (800) 323-4247
E: mkivi@stenograph.com
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