We will be performing routine server maintenance starting Friday, September 19, at 10:00 p.m. CT through Monday, September 22, at 6:00 a.m. CT.

During this time, our website and all integrated connections may be down. CATalyst and MAXScribe users will experience disruptions in service. We apologize for the inconvenience and greatly appreciate your patience as we complete these necessary updates. Thank you, The Stenograph Team


Questions? Call 800-323-4247 for Steno products, or 833-373-3553 for Enterprise products.
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Customer Care Team


AVAILABLE: M-F (excluding holidays), 8:00 am-4:30 pm Central time  at  (800) 323-4247 or  +1 (630) 532-5100 or send us an e-mail.

Administrative Support for you, our valued customer!

Our  knowledgable staff is ready to help you with these and other questions:

  • Shipment status or finding your Federal Express tracking number

  • Change of address, email or telephone number

  • Obtaining a copy of a paid invoice

  • Locating a Return Authorization (RA) number

  • Discovering whom to speak to about a particular issue or question


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Megan McCrory
Customer Care Manager
W: (800) 323-4247
E: mmccrory@stenograph.com

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Melissa Kivi
Customer Care Team Leader
W: (800) 323-4247
E: mkivi@stenograph.com
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