We will be performing routine server maintenance starting Friday, September 19, at 10:00 p.m. CT through Monday, September 22, at 6:00 a.m. CT.

During this time, our website and all integrated connections may be down. CATalyst and MAXScribe users will experience disruptions in service. We apologize for the inconvenience and greatly appreciate your patience as we complete these necessary updates. Thank you, The Stenograph Team


Questions? Call
800-323-4247 for Steno products, or 833-373-3553 for Enterprise products.
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Technical Support

Included with your Edge and/or Endurance Plans.

If you have an Edge or Endurance plan, you are automatically placed at the top of the queue when you call for Tech Support.

Image titleGet the right answer the first time! Stenograph's support team is here to give you the help you need, when you need it. With decades of software and writing machine experience, our U.S. based team will quickly, efficiently and politely help to resolve any issue or question that you may have.

Our highly-skilled team offers you:

  • Unlimited technical assistance through email or phone 
  • The ability to use GoToAssist to diagnose and resolve your specific issues
  • Rapid response in case of emergency
  • Help with a new system setup*

After-Hours Telephone Support Available

Emergency technical support is available when we aren't on site. If you need assistance on nights or weekends, don't hesitate to call us. Our on-call technician will be there to help. After-hour rates apply* (unless you have a 24hr plan). 

*Certain services are not included, but may be available at an additional rate, depending on your service level. 
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Need Technical Support?

Contact us at:

Phone: 1-800-323-4247 (Toll-Free) or 1-630-532-5100 (Local)

Email: Support@stenograph.com

The fastest way to get writer service is by submitting a service request below:

Submit a Support Request

24 Hour Support is available outside of regular business hours (7AM-8PM CT). Our on-call technician will be there to help. After-hour rates apply* (unless you have a 24hr plan). 

Enterprise Support – MaxScribe, CaseTestify, YesLaw

Phone – 833-373-3553
Business Hours 8AM-8PM CT
Email: enterprisesupport@stenograph.com

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GTA


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