Questions? Call us at (800) 323-4247 or (630) 532-5100.

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Access to the following Stenograph services, RealTeam, CaseViewNet, and Cloud Backup, may be temporarily interrupted for routine maintenance on Thursday, May 30, 9-11 PM CT. We apologize for any inconvenience and appreciate your patience.

We will perform routine server maintenance starting at 2 p.m. CT on Saturday, June 1. We expect the work to be complete by 10 p.m. CT on Saturday, June 1. During that time, the website will be down, which means online purchasing of all our products and services will be unavailable. CATalyst and MAXScribe downloads, driver downloads, and e-key authentication may also be temporarily unavailable. We apologize for the inconvenience.

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Technical Support

Included with your Edge and/or Endurance Plans.

If you have an Edge or Endurance plan, you are automatically placed at the top of the queue when you call for Tech Support.

Image titleGet the right answer the first time! Stenograph's support team is here to give you the help you need, when you need it. With decades of software and writing machine experience, our U.S. based team will quickly, efficiently and politely help to resolve any issue or question that you may have.

Our highly-skilled team offers you:

  • Unlimited technical assistance through email or phone 
  • The ability to use GoToAssist to diagnose and resolve your specific issues
  • Rapid response in case of emergency
  • Help with a new system setup*

After-Hours Telephone Support Available

Emergency technical support is available when we aren't on site. If you need assistance on nights or weekends, don't hesitate to call us. Our on-call technician will be there to help. After-hour rates apply* (unless you have a 24hr plan). 

*Certain services are not included, but may be available at an additional rate, depending on your service level. 
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(800) 323-4247 or

+1 (630) 532-5100

24 Hour Support is available outside of 
regular business hours (7AM-8PM CT)

Enterprise Support – MaxScribe, CaseTestify, YesLaw

Phone – 833-373-3553
Business Hours 8AM-8PM CT
Calls afterhours may have additional charges.

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