Questions? Call us at (800) 323-4247 or (630) 532-5100, from the UK 0800-260-6368

Effective September 28, 2020, Stenograph relocated our headquarters to 2626 Warrenville Road, Downers Grove, IL 60515. Please note all phone numbers remain the same.

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Technical Support

Included with your Edge and/or Endurance Plans.

Image titleGet the right answer the first time! Stenograph's support team is here to give you the help you need, when you need it. With decades of software and writing machine experience, our U.S. based team will quickly, efficiently and politely help to resolve any issue or question that you may have.

Our highly-skilled team offers you:

  • Unlimited technical assistance through email or phone 
  • The ability to use GoToAssist to diagnose and resolve your specific issues
  • Rapid response in case of emergency
  • Help with a new system setup*

After-Hours Telephone Support Available

Emergency technical support is available when we aren't on site.  If you need assistance on nights, weekends or holidays, don't hesitate to call us. Our on-call technician will be there to help. After-hour rates apply* (unless you have a 24hr plan). 

Solution Center

Find answers to frequently asked questions about CATalyst, CaseViewNet, CATalyst BCS, and Stenograph writers. This resource is freely available to everyone 24/7.

*Certain services are not included, but may be available at an additional rate, depending on your service level. 
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(800) 323-4247 or

+1 (630) 532-5100 
from UK 0800-260-6368

Solution Center

24 Hour Support is available outside of 

Regular Business Hours 
(7:00 am-8:00 pm CDT)


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