Get the right answer the first time! Stenograph's support team is here to give you the help you need, when you need it. With decades of software and writing machine experience, our U.S. based team will quickly, efficiently and politely help to resolve any issue or question that you may have.
Our highly-skilled team offers you:
- Unlimited technical assistance through email or phone
- The ability to use GoToAssist to diagnose and resolve your specific issues
- Rapid response in case of emergency
- Help with a new system setup*
After-Hours Telephone Support Available
Emergency technical support is available when we aren't on site. If you need assistance on nights or weekends, don't hesitate to call us. Our on-call technician will be there to help. After-hour rates apply* (unless you have a 24hr plan).
*Certain services are not included, but may be available at an additional rate, depending on your service level.
Need Technical Support?
Contact us at:
Phone: 1-800-323-4247 (Toll-Free) or 1-630-532-5100 (Local)
Email: Support@stenograph.com
The fastest way to get writer service is by submitting a service request below:
24 Hour Support is available outside of regular business hours (7AM-8PM CT). Our on-call technician will be there to help. After-hour rates apply* (unless you have a 24hr plan).
Enterprise Support – MaxScribe, CaseTestify, YesLaw
Phone – 833-373-3553Business Hours 8AM-8PM CT
Email: enterprisesupport@stenograph.com
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