We will be performing routine server maintenance from 9AM - Midnight CT on Saturday, July 12. During this time, the www.stenograph.com website will be down, which means online purchasing of all our products and services will be unavailable. To make a purchase during this time, please call us at 800-323-4247.

CATalyst and MAXScribe downloads, driver downloads, and e-key authentication may also be temporarily unavailable. We apologize for the inconvenience and appreciate your patience.


Questions? Call 800-323-4247 for Steno products, or 833-373-3553 for Enterprise products.
Click here to sign up for emails from Stenograph.

facebookYouTubeLinkedIninstagramtwitter
Customer Service Log In
0 product(s)
Loading
Adding product...

Customer Care - We're Here to Help!

Have a question or need assistance? Our friendly Customer Care team is happy to assist you!

Need Help? Click to send us a request
Stenograph Customer Care Representative

Our  knowledgable staff is ready to help you with these and other questions. We typically respond within one business day.

  • Track your shipment with FedEx – If you have your tracking number (found in your emailed invoice), you can check your delivery status directly on the FedEx tracking page.
  • Change of address, email or telephone number 
  • Obtaining a copy of a paid invoice
  • Locating a Return Authorization (RA) number
  • Discovering whom to speak to about a particular issue or question

    • Support Resources

    Software License Transfer

    Writing Machine Transfer

    School Transfer of Ownership Form

    Stenograph Terms and Conditions

    International Transactions Paperwork Requirements

    W9

    Bill-Pay Portal

    Navigating Your Zuora Subscriber Portal



    Business Hours:

    Monday – Friday (excluding holidays)
    8:00 a.m. – 4:30 p.m. Central Time

    Phone:

    Toll-Free (U.S. & Canada): (800) 323-4247
    Local: +1 (630) 532-5100

    Loading
    Loading