CATalyst Writer Driver Update Available: If you are using CATalyst Version 22, please use Check for Updates. CATalyst Version 22.14 and the updated writer drivers will be installed. If you are using CATalyst Version 21 or below, please download and follow our Workaround Guide.Click Here to Download the Workaround Guide.
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Customer Care - We're Here to Help!

Have a question or need assistance? Our friendly Customer Care team is happy to assist you!

Need Help? Click to send us a request
Stenograph Customer Care Representative

Our  knowledgable staff is ready to help you with these and other questions. We typically respond within one business day.

  • Track your shipment with FedEx – If you have your tracking number (found in your emailed invoice), you can check your delivery status directly on the FedEx tracking page.
  • Change of address, email or telephone number 
  • Obtaining a copy of a paid invoice
  • Locating a Return Authorization (RA) number
  • Discovering whom to speak to about a particular issue or question

    • Support Resources

    Software License Transfer

    Writing Machine Transfer

    School Transfer of Ownership Form

    Stenograph Terms and Conditions

    International Transactions Paperwork Requirements

    W9

    Bill-Pay Portal

    Navigating Your Stenograph Bill-Pay Portal



    Business Hours:

    Monday – Friday (excluding holidays)
    8:00 a.m. – 4:30 p.m. Central Time

    Phone:

    Toll-Free (U.S. & Canada): (800) 323-4247
    Local: +1 (630) 532-5100

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