We will be performing routine server maintenance from 9AM - Midnight CT on Saturday, July 12. During this time, the www.stenograph.com website will be down, which means online purchasing of all our products and services will be unavailable. To make a purchase during this time, please call us at 800-323-4247.

CATalyst and MAXScribe downloads, driver downloads, and e-key authentication may also be temporarily unavailable. We apologize for the inconvenience and appreciate your patience.


Questions? Call 800-323-4247 for Steno products, or 833-373-3553 for Enterprise products.
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Case CATalyst Warranty Support

  • One year of Technical Support during business hours

  • Access to software updates issued during the period

  • Case CATalyst Warranty Support is non-refundable and non-transferable.


Hours and Scope of Coverage


Business Hour Support is available Monday – Friday 7am – 8pm Central Time.


In an effort to maintain a high level of quality support and to ensure fair and equal access for all customers, Stenograph reserves the right to limit support services, convert a Support Agreement to a“per incident” basis, or require additional support coverage if the customer uses the service in an irregular, excessive, abusive or fraudulent manner. Examples of such use include but are not limited to a high number of support requests that concern previously resolved issues and general usability, repeated posing of questions to which the answer is readily found in available product documentation, or discussion of issues that are not related to technical support.

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