CaseViewNet may be temporarily unavailable at 7 p.m. CT on Wednesday, July 2, for routine maintenance. This maintenance is expected to last approximately 10 minutes. We apologize for any inconvenience and appreciate your patience.


Questions? Call 800-323-4247 for Steno products, or 833-373-3553 for Enterprise products.
Click here to sign up for emails from Stenograph.


Stenograph, including Technical Support, will be closed Friday, July 4, in honor of Independence Day. All orders placed after 9 a.m. CT on Thursday, July 3, will be processed on Monday, July 7.

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Shipping and Delivery Estimates Image title

  • Writing machines are custom crafted to order and cannot be shipped immediately. 
  • To learn the current estimate shipment time for a writer, contact sales@stenograph.com.
  • Case CATalyst software is activated via a Product Key Code (PKC) which will be delivered to the purchaser via email typically within one business day of placing an order.  
  • Supply items are usually shipped the next business day unless otherwise noted in the product description. 
  • Custom-made items from Bella's Boutique, are drop-shipped directly by the supplier.




DeImage titlelivery Estimates
FedEx services are used for all shipments from Stenograph.


We will send you an e-mail with a tracking number when your order is shipped. At the driver’s discretion, FedEx Ground® and FedEx Ground® Home Delivery packages may be left outside your door or with your property manager or mailroom since a signature-required method was not chosen at time of purchase. Stenograph is not responsible for packages delivered without a signature requirement.

 

    Signature RequiredDelivery Estimate after Shipment from Stenograph
FedEx Ground Orders over $1,000Up to 10 business days; delivered Monday through Friday until 5:00 p.m.
FedEx 2Day Yes 2 business days, delivered in the afternoon
FedEx 3Day Yes 3 business days, delivered in the afternoon
FedEx Priority AMYes Next business-day morning (where available)
FedEx Priority PM Yes Next business-day afternoon (where available)
FedEx Saturday Delivery Yes Speak to a Stenograph representative before selecting this choice to determine availability at your location.
FedEx International Yes A Stenograph representative will contact you with rates and delivery estimates upon receipt of your order. 
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