Questions? Call us at (800) 323-4247 or (630) 532-5100, from the UK 0800-260-6368

Effective September 28, 2020, Stenograph relocated our headquarters to 2626 Warrenville Road, Downers Grove, IL 60515. Please note all phone numbers remain the same.

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Shipping and Delivery Estimates Image title

  • Writing machines are custom crafted to order and cannot be shipped immediately. 
  • To learn the current estimate shipment time for a writer, contact
  • Case CATalyst software is activated via a Product Key Code (PKC) which will be delivered to the purchaser via email typically within one business day of placing an order.  
  • Supply items are usually shipped the next business day unless otherwise noted in the product description. 
  • Custom-made items from Bella's Boutique, are drop-shipped directly by the supplier.

DeImage titlelivery Estimates
FedEx services are used for all shipments from Stenograph.

We will send you an e-mail with a tracking number when your order is shipped. At the driver’s discretion, FedEx Ground® and FedEx Ground® Home Delivery packages may be left outside your door or with your property manager or mailroom since a signature-required method was not chosen at time of purchase. Stenograph is not responsible for packages delivered without a signature requirement.


    Signature RequiredDelivery Estimate after Shipment from Stenograph
FedEx Ground Orders over $1,000Up to 10 business days; delivered Monday through Friday until 5:00 p.m.
FedEx 2Day Yes 2 business days, delivered in the afternoon
FedEx 3Day Yes 3 business days, delivered in the afternoon
FedEx Priority AMYes Next business-day morning (where available)
FedEx Priority PM Yes Next business-day afternoon (where available)
FedEx Saturday Delivery Yes Speak to a Stenograph representative before selecting this choice to determine availability at your location.
FedEx International Yes A Stenograph representative will contact you with rates and delivery estimates upon receipt of your order.