Important notice: We will be conducting server maintenance on our software offerings on Friday, May 25, beginning at 9 p.m. CT. This scheduled service will affect our customers’ ability to back up or restore files with Case CATalyst Cloud Backup or to stream realtime through CaseViewNet Cloud or Browser editions. The process is expected to be completed at some point Saturday morning (May 26). We apologize for any inconvenience.

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There’s no need to carry around a security device and worry about forgetting or losing it. The e-Key provides convenience, security and peace of mind.

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The e-Key is a revolutionary “dongle free” method of software security for CATalyst users. The e-Key empowers users to activate their CATalyst software on a computer at home, a computer at work and even a spare computer that might only be used occasionally.

If you are using CATalyst Version 12 or higher, please send an email to ekey@stenograph.com. In the email, provide your Stenograph Customer Number and the serial number of your security device. Click here for instructions on locating the security device serial number.

It starts with a Product Key Code

A Product Key Code (PKC) is simply a series of numbers and letters that users receive via email. The PKC is used to activate CATalyst on up to five computers.

Activating an e-Key

Activation uses either direct or indirect access to the Internet. The first time CATalyst is activated on a computer, it will prompt for a PKC. It uses the Internet to request activation, and in less than a minute activation will be returned. CATalyst will be good to go for three months when the next activation period begins. If no direct Internet is accessible, a manual activation is possible with the help of an Internet-enabled computer.

Recurring Activation

CATalyst alerts you to activate a full month prior to the end of its three-month activation period. Activate right then and you’ll get your three months plus any remaining days. If you choose to be reminded later, set a timer on the reminder and then activate any time before the end of the month. Recurring Activations are quick, easy and best of all, free.

Activating Additional Computers

A CATalyst license can be activated on up to five computers anytime you wish. You activate them as you need them since you can only be in one place at a time. You’re on the honor system during the three-month activation period. At the next activation period, the license server looks at usage times. Any significant overlap in usage will prevent the overlapping computers from being activated.

CaseViewNet™ and the e-Key

CATalyst users who are licensed for CaseViewNet will be pleased to learn that when they renew their CaseViewNet™ license, it will become part of their e-Key too. No longer will a CaseViewNet license be tied to a particular computer. Your CaseViewNet license will be a timed-option on your e-Key. Right along with your Case CATalyst, CaseViewNet will be activated on your computers for nonsimultaneous use.

 

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