Order processing update: All orders placed after 9 a.m. CT on Friday, December 15 will process on Monday, December 18.

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Questions? Call us at (800) 323-4247 or +1 (630) 532-5100

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New Computer Setup Assistance

Getting a new computer set up can be challenging, especially when you add the unique requirements of court reporting. Stenograph has several options to assist you.


Over-the-Phone Assistance $139.99

You will schedule a time to work with an expert technical support representative over the phone. The representative will use GoToAssist to take control of your computer and perform the computer setup.


Sending the Computer to Stenograph $149.99

When it is convenient for you, send your computer to Stenograph. An expert technical support representative will perform the computer setup.

  • Stenograph will pay for shipping the computer back to you.
  • Please allow for a 5 business day turnaround time.
     

The Services Performed

  • Installation of Case CATalyst
  • Transfer of Case CATalyst files to the new computer
  • Installation of any applicable OS and CATalyst updates
  • Adjustment of power management settings
  • Installation of all necessary driver software
  • Adjustment of installed antivirus software
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