Service and support from the people who know your writer best!
Endurance is an annual protection plan for the internal hardware and shell of your writer*. Should your writer need repair, you can count on Stenograph’s expert service technicians to address the issue immediately and get you back to work as quickly as possible.
Your writer is a highly specialized electronic and mechanical device and only original parts and materials will be used to ensure the integrity of the writer. The only authorized service provider for the Luminex, Diamante and Wave writing machines is the Stenograph Service Team.
- Parts and Labor
- Cost of shipping writer back to you
- If you choose the add-on loaner option, shipping is covered both ways
- Internal battery replacement if needed
- Access to U.S. based support staff standing by to assist
- Writer software updates
- Expert service from the same team that built your writer
If you are not on a plan and would like to get back on one, please call (800) 323-4247 or email us.
Endurance Plans for the Luminex, Diamante & Wave
|Type of Contract||Annual||Annual STAR||Monthly|
|Endurance Renewal With Loaner||$369||$319||$34||$29|
|Endurance Renewal No Loaner||$269||NA||$25||NA|
|Endurance Reinstatement With Loaner||$469||$419||$43||$38|
|Endurance Reinstatement No Loaner||$369||NA||$34||NA|
|Student With Loaner||$199.95||NA||NA||NA|
|Student No Loaner||$99.95||NA||NA||NA|
*The Endurance Writer Protection Plan does not cover electrical or mechanical damage resulting from misuse or abuse, lack of reasonable care, or repairs performed by non-Stenograph service technicians.