Order processing update: All orders placed after 9 a.m. CT on Friday, December 15 will process on Monday, December 18.

Your writer or software purchase may qualify for Section 179 tax deduction benefits. Learn more

FREE GROUND SHIPPING* on orders over $150

Questions? Call us at (800) 323-4247 or +1 (630) 532-5100

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Customer Service Team

AVAILABLE: M-F (excluding holidays), 8:00 am-4:30 pm Central time  at  (800) 323-4247 or  +1 (630) 532-5100 or send us an e-mail.

Administrative Support for you, our valued customer!

Our  knowledgable staff is ready to help you with these and other questions:

  • Shipment status or finding your Federal Express tracking number
  • Change of address, email or telephone number 
  • Obtaining a copy of a paid invoice
  • Locating a Return Authorization (RA) number
  • Discovering whom to speak to about a particular issue or question

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    Customer Service Manager

    W: (800) 323-4247, ext. 5375
    E: klaquatra@stenograph.com

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    Customer Service Representative

    W: (800) 323-4247, ext. 5483
    E: lkropp@stenograph.com

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    Customer Service Representative

    W: (800) 323-4247, ext. 5482
    E: jnarvaezbetts@stenograph.com