Important notice: We will be conducting server maintenance on our software offerings on Friday, May 25, beginning at 9 p.m. CT. This scheduled service will affect our customers’ ability to back up or restore files with Case CATalyst Cloud Backup or to stream realtime through CaseViewNet Cloud or Browser editions. The process is expected to be completed at some point Saturday morning (May 26). We apologize for any inconvenience.

FREE GROUND SHIPPING* on orders over $150

Questions? Call us at (800) 323-4247 or +1 (630) 532-5100
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Customer Service Team


AVAILABLE: M-F (excluding holidays), 8:00 am-4:30 pm Central time  at  (800) 323-4247 or  +1 (630) 532-5100 or send us an e-mail.

Administrative Support for you, our valued customer!

Our  knowledgable staff is ready to help you with these and other questions:

  • Shipment status or finding your Federal Express tracking number
  • Change of address, email or telephone number 
  • Obtaining a copy of a paid invoice
  • Locating a Return Authorization (RA) number
  • Discovering whom to speak to about a particular issue or question


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    Kim LaQuatra
    Customer Service Manager

    W: (800) 323-4247, ext. 5375
    E: klaquatra@stenograph.com

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    Liz Kropp
    Customer Service Representative

    W: (800) 323-4247, ext. 5483
    E: lkropp@stenograph.com

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    Jenny Narvaez
    Customer Service Representative

    W: (800) 323-4247, ext. 5482
    E: jnarvaezbetts@stenograph.com

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    Mary Russ
    Customer Service Representative

    W: (800) 323-4247, ext. 5336
    E: mruss@stenograph.com
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