Writer Support Plans | Stenograph L.L.C.

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Writer Protection Plans

Your writer is your livelihood. That's why it's important to have an annual Protection Plan after your initial warranty period to mitigate your loss of up-time and minimize your out-of-pocket costs if something goes wrong. You'll never regret having an annual Protection Plan.

If your writer does need service, it will be taken care of by expert technicians at the same factory where it was built. Only original parts and materials will be used to assure the integrity of the writer when it is returned to you.

Luminex, Diamante & Wave Protection Plan
Plan with a Loaner is available in North America	Plan without Loaner
Includes: Courtesy loaner of same model and keytop choices Shipment via 2-day express service Software updates Replacement parts as needed Labor costs Cost of shipping of the writer to us Cost of shipping writer back to you Technical Support via telephone Preferred repair service priority	Includes: Software updates Latest changes to writer components Parts as needed Labor costs for repair Cost of shipping writer back to you Technical Support via telephone Service priority
Regular Price* $479 Renewal Price* $379 STAR Member Renewal Price $329	Regular Price* $369 Renewal Price* $269

Student Wave Writer Protection Plan
Plan with Loaner is vailable in North America	Plan without Loaner
Includes: Loaner via 2-day express service Software updates as available Parts as needed Labor costs Cost of shipping the writer to us Cost of shipping back to you Technical Support via Telephone	Includes: Software updates as available Parts as needed Labor costs Shipping back to you Technical Support via Telephone
Student Price $199.95	Student Price $99.95

*Renewal prices are for those with active protection plans and include a $100 discount off of the regular price. Machines with pre-existing problems will be serviced on a time and material basis.
Protection plans are nonrefundable and nontransferable.

Can you afford not to have a protection plan?

Machines with pre-existing problems will be serviced on a time and material basis and can be costly.

Examples of repair costs:

Function Button and status LCD assembly.......$ 250
Color display.....................................................$ 350
Key sensor PC board........................................$ 500
Main PC board..................................................$ 1,995

You are also responsible for the cost of shipping your writer to us and return shipping.

Writer Protection Plans

Luminex, Diamante & Wave Protection Plan

Includes:

Includes:

Student Wave Writer Protection Plan

Includes:

Includes: