Don't buy a used Diamante of unknown age and quality from an equipment dealer who is not even authorized to service the writer. Buy one from someone you can trust!
The Pre-Owned Diamante writer comes with a ninety day warranty against defects in workmanship and materials. The three-month period begins from the date of shipment from Stenograph. If any defect appears within that period, the writer will be repaired by Stenograph. Accessories, including the tripod, charger and carrying case are also warranted for ninety days. This warranty does not cover damage resulting from abuse or misuse. Any repairs or alterations performed by the customer or an agent for the customer other than Stenograph will void this warranty. Damage caused by a common carrier is, by federal law, the carrier's responsibility and must be claimed with the carrier at the time it occurs.
In the event that your writer does not perform as expected within the ninety days, please contact Stenograph Technical Support at 1.800.323.4247 or +1.630.532.5100 for troubleshooting assistance. If necessary, Technical Support will authorize the return of the writer for repair and return to you. You will be responsible for the cost of shipping the writer to Stenograph. Stenograph will pay to ship the writer back to you via express service.
Your writing machine is not returnable.