Search:   


Writer Protection Plans
Customer needs vary. That’s why we offer a variety of protection plans for your writer after your initial warranty period. Do you have a backup writer or do you need a loaner to use if your writer needs service? Do you anticipate needing a refurbishment this year? We have a Writer Protection Plan available to suit your needs. Best of all, you are protected from expensive and unexpected out-of-pocket costs while maximizing your uptime.

Basic Plan (without Loaner)
• Covers any necessary parts except pads, accessories, paper tray, batteries, ribbons and other consumable items.
• Covers labor costs for repair*.
• Available software updates during contract period.
• Free shipping of machine back to you after repair.
• Telephone and Live Chat support from Stenograph Support team
*Does not include cleaning, refurbishment or pad replacement.
élan Cybra/Mira: $229.00*
Stentura Fusion: $229.00*
Diamante: $229.00*


Basic Plan with Loaner
Same as Basic Plan, PLUS:
• Free shipping of machine to us.
• Loaner machine to use while your machine is being repaired.
• Loaner will be shipped to you via two-day express service.
élan Cybra/Mira: $329.00*
Stentura Fusion: $329.00*
Diamante: $329.00*
 

Cleaning Plan (without Loaner)
Same as Basic Plan, plus a scheduled cleaning, which includes:
• Lubrication
• Adjustment
• Electronic testing
• Pad replacement
élan Cybra/Mira: $519.00*
Stentura Fusion: $519.00*
Diamante: $519.00*
 

Cleaning Plan with Loaner
Same as Cleaning Plan, PLUS:
• Free shipping of machine to us.
• Loaner machine to use while your machine is being repaired.
• Loaner will be shipped to you via two-day express service.
élan Cybra/Mira: $619.00*
Stentura Fusion: $619.00*
Diamante: $619.00*
 

Enhanced Plan with Loaner
Same as Basic Plan with Loaner, PLUS:
• Complete refurbishment during the term
• Disassembly
• Chemical wash
• Full pad replacement
• Platen and worn part replacement
• New battery
élan Cybra/Mira: $920.00*
Stentura Fusion: $920.00*

*Renewal price for those with active protection plans. All others will be subject to an additional $100 to the stated renewal price and may be required to purchase the most extensive contract to bring the machine back to factory specifications. Prices are for Diamante, élan and Stentura Fusion machines in North America.There is a surcharge on new protection plans for writing machines with pre-existing problems.Click to see complete Terms and Conditions.


Please note:

Stenograph writers are finely crafted electronic devices that require special care and maintenance. Stenograph strongly recommends a cleaning every 1 to 2 years and a complete refurbishment every 2 to 3 years to keep your writer performing at optimal levels. Issues that occur that are in part the result of not having properly maintained the machine may not be covered even if the writer is under contract.



                                                                                                                                                                                                                                                                                                                                                                                                                                               
Contact us  |  Terms of use  |  Legal  |  Privacy  |  Help Desk |  Shopper's Guide

Stenograph • 596 W. Lamont Road • Elmhurst, IL 60126
Main phone: 800-323-4247, 630-532-5100 • Sales: 800-323-4247, Press 1

Copyright 1996-2010 Stenograph, L.L.C.• All rights reserved.