For those on Case CATalyst version 9

If you're running Version 9, please make sure it has been updated to 9.07 or above.

To check your current Case CATalyst version, open Case CATalyst, click on Help, then select About Case CATalyst.

Click here to learn how to run the Version 9 updater.

If you are using Windows XP, you must be using Service Pack 3 or above to run Case CATalyst 13.

To be eligible for Version 13, you must be on a current support contract.

You can reach our Contract Department at 800-323-4247, x7600.