Diamante Writer, Lunar White
A new Diamante writer comes with one-year warranty against defects in workmanship and materials. The warranty period begins from the date of shipment from Stenograph. If any defect appears within that period, the writer will be repaired by Stenograph. This waranty also covers the tripod and charger under normal use. Consumable supplies including, but not limited to batteries, SD cards, etc., are warranted for ninety days. The tote bag included with your writer is warranted against defects in materials and workmanship under normal use for six months.
In the event that your writer does not perform as expected within the first year, please contact Stenograph Technical Support at 1.800.323.4247 or +1.630.532.5100 for troubleshooting assistance. If necessary, Technical Support will authorize the return of the writer for repair and return to you. Stenograph will pay transportation costs both ways. In North America only, the Warranty provides access to a Courtesy Loaner, if needed, while your writer is being serviced. Stenograph pays transportation costs both ways.
This warranty does not cover damage resulting from abuse or misuse. Any repairs or alterations performed by the customer or an agent for the customer other than Stenograph will void this warranty. Damage caused by a common carrier is, by federal law, the carrier's responsibility and must be claimed with the carrier at the time it occurs.
Your writing machine is custom-built to your specifications and is not returnable.