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| | Fast Track to Reprogramming to Case CATalyst® version 12 Keep this window open during reprogramming! | | | | | | CLICK HERE for information about compatible operating systems. | | | | |
| | | | STEP 1: Customer #: Type in your customer number. | | HINT: Find your customer number on any Stenograph invoice | |
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| | | | STEP 2: Call-In#: Type in the letters and numbers of your Call-In#. Click here and follow number 1-4 to locate your Call-In#. | | HINT: Need to get back to your Internet window? Use ALT + TAB or use your task-bar. Closing the dialog box will change your Call-In# and you will have to start over again. | | | | | | HINT: Do not type the hyphens. All 0's are zeros. | |
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| | | | STEP 3: Submit: Click submit button. | | CLICK HERE What to do if you receive an error message. | |
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| | Write down the red access number that appears at the top of this page. It will be needed for the next stop in your Case CATalyst window. | | | | | |
| | | | STEP 4: Go to your Case CATalyst screen/Reprogramming device box. Type in your access number and press Enter,
Please allow 1-2 weeks from reprogramming date for delivery of your Case CATalyst CD.
| | HINT: After successful programming, the Manage Jobs screen displays. | | | | SPECIAL NOTES: WHAT TO EXPECT WITH e-Key™: Everyone is talking about Case CATalyst's new keyless security; e-Key™. It's important to note that while e-Key™ is a part of Version 12, there is an additional process to receiving e-Key™. Once you have installed Case CATalyst version 12, send an email to ekey@stenograph.com. In the email, provide your Stenograph Customer Number and the Serial Number of your security device. | | | | | | | | | | | |
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Stenograph • 596 W. Lamont Road • Elmhurst, IL 60126
Main phone: 800-323-4247, 630-532-5100 • Sales: 800-323-4247, Press 1
Copyright 1996-2012 Stenograph, L.L.C.• All rights reserved.
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